If you’ve ever had to deal with large medical bills, you probably know the pain of trying to make sense of all the charges.
Orem resident Ruth Cuell received a bill for an ambulance ride that she didn’t think was fair. A KSL investigation revealed that when it comes to cracking medical codes, the bill doesn’t always tell the full story.
Cuell’s son Tyler is a healthy 8-year-old now. But in October, a large and mysterious mass caused him all sorts of trouble.
“That afternoon he collapsed in pain,” Cuell said.
Doctors at Timpanogos Hospital in Orem wanted to remove his appendix.
“They were guessing it was his appendix but it wasn’t in the area of the appendix,” Cuell said.
They finally decided Tyler needed to go to Primary Children’s Medical Center. Doctors said he had to go by ambulance.
